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Frequently Asked Questions

1. What services does South East Towing offer?

We provide a comprehensive range of services, including 24/7 emergency towing, flatbed towing, long-distance towing, recovery, and heavy towning.

 

2. How quickly can I expect a tow truck to arrive?

We understand the urgency of your situation. Our average response time is 1-2 hours within our service area.   However, response times may vary depending on weather traffic and location.

 

3. What do I need to retreive my vehicle?

Proof of ownership, proof of insurance, valid drivers license, and you must be the registered owner.

 

4. Can you tow vehicles of all sizes?

Yes, we have a diverse fleet of tow trucks capable of handling vehicles of all sizes, from motorcycles to heavy-duty trucks and everything in between.

 

5. Are your services available 24/7?

Yes, we operate around the clock, 365 days a year, including holidays. Vehicle emergencies can happen anytime, and we're here to assist you whenever you need us.

 

6. What areas do you serve?

We proudly serve the south metro and its surrounding areas. Our extensive service area ensures we can reach you promptly wherever you're stranded.

 

7. How much will the towing service cost?

Towing costs can vary based on factors such as distance, type of service, and vehicle size. We offer competitive pricing and transparent quotes. Feel free to call us for an accurate estimate.

8. Can you tow my vehicle if it's in a tight or difficult-to-access spot?

Our skilled operators are experienced in navigating challenging situations. We'll do our best to retrieve your vehicle from tight spaces or difficult terrains safely.

 

9. Will the towing damage my vehicle?

We prioritize the safety of your vehicle. Our towing methods are designed to minimize the risk of damage. Our insurance coverage will ensure your peace of mind in the unlikely event of any issues.

 

10. What forms of payment do you accept?

We accept major credit cards and cash. We aim to make the payment process as convenient as possible for you. (We charge a 3.95% process fee for all credit card payments.)

 

If you have any other questions or need further clarification, please don't hesitate to reach out to us at 651-451-9721. We're here to provide you with reliable and professional towing and roadside assistance services.

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